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Terms and Conditions

Detailed description of goods and/or services
Joint Structural Division (JSD) is a business in the Structural Engineering industry that looks after the interests and development of Structural Engineers both in South Africa and Internationally. 

Delivery policy
There will be no delivery transaction available, as there will only payment for subscription of a membership.      

Return and Refunds policy
The provision of goods and services by the Joint Structural Division (JSD) is subject to availability. In cases of unavailability, Joint Structural Division (JSD) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy policy
Joint Structural Division (JSD) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Joint Structural Division (JSD) bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Joint Structural Division (JSD) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Joint Structural Division (JSD) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
Joint Structural Division (JSD) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Joint Structural Division (JSD) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
Joint Structural Division (JSD) may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by a voluntary association based in South Africa trading as Joint Structural Division (JSD) and Director(s)/Member(s).

Joint Structural Division (JSD) contact details
Tel: +27 (0)31 765 5990 | Fax: +27 (0)31 765 4021 | Email: admin@jsd.co.za
Office hours: 07:00 – 16:00 (Mon–Thurs) | 07:00 – 15:00 (on Friday)
The Administrative Officer: Joint Structural Division, PO Box 1688, Hillcrest, Kwa-Zulu Natal, South Africa, 3650

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.   

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